Company: Student Quarters
Job Title: Leasing & Marketing Intern
Community: Latitude
Reports To: General Manager
Job Type: Part-time, On-site
Compensation: $14-$15/hour

Summary: The ideal candidate is fluent in both Mandarin and English. This internship may count toward educational credit. Responsibilities include assisting with leasing and marketing efforts — generating leads, showing apartments, closing leases, and providing excellent customer service. The intern will also support move-in processes, prepare lease documentation, and ensure compliance with Fair Housing laws while delivering an exceptional resident experience.

Schedule: 20 Hours per Week, Weekend Availability

Duties & Responsibilities:

• Ensure that both individual and group leasing targets are achieved for the community and proactively communicate both opportunities or threats to the General Manager.
• Ensure all lead information is entered, accurate, and complete within Entrata.
• Ensure that all rental inquiries online, in person, or over the phone are responded to quickly and effectively.
• Ensure all prospects are followed up with via phone within 24 hours.
• Meet, greet & provide tours to leasing prospects.
• Ensure an in-depth understanding of site leasing trends, traffic patterns, and product availability and how that relates to the sales and closing process.
• Ensure all models, office, and clubhouse areas, common areas, and the “tour route” are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party.
• Properly close the leasing process by asking for the sale.
• Participate in marketing and outreach efforts.
• Assist with the planning and hosting of resident events.
• Effectively manage the community waitlist and communicate with prospects as changes occur.
• Ensure the proper execution of all screening procedures.
• Ensure the proper preparation and execution of the lease agreement and related move-in paperwork.
• Ensure the proper collection of all funds and move-in-related fees.
• Provide support and assistance to all customer service efforts at the community.
• Write up and file service requests from residents upon receipt.
• Translate languages when needed
• Completes other tasks as directed and assigned.

Qualifications:

• Effective, competitive, natural sales-minded individual.
• High school diploma or equivalent.
• Ability to read, write, and speak, English and fluent in both Mandarin fluently.
• Computer literacy is required.
• Previous leasing and/or sales experience is strongly preferred. Experience in multifamily housing is preferred.
• Previous experience with property management software such as Entrata preferred.

About Us:

Student Quarters is your front door to campus and the perfect living space to connect with the community around you! We encourage the engagement of students with their surroundings through premier apartment locations and exciting events centered around local businesses, restaurants, attractions, and, of course, campus. No matter how you live, live SQ.

What we are offering:

• Competitive pay and Commission structure
• 8 Hours of Paid Volunteer Time
• LGBTQ+ Friendly Workplace
• Age-Inclusive
• Hiring Heroes Program

Mission

To deliver enriching experiences and exceptional results for our investors, employees, and residents.

Vision

Be the preeminent partner for investors, employees, and residents in the student housing sector.

We Collectively Stand Behind Our Five Core Values:

• Steady in all seasons
• Question the status quo
• Unparalleled engagement
• Authentic and genuine
• Dedicated to we before me